In spite of the fact that the hosting service provided by the different companies is nearly identical, every provider has got a personalized platform with its own tweaks and ways to execute particular operations. That’s the reason why, a detailed knowledge base will be amazingly useful both for people with little to no past experience and for technically proficient individuals who will at some point discover how specific operations are done, but will waste time in the process. The aim of such a knowledge base is to make the service fast and easy to use, saving users lots of time and efforts. The end result is more contented clients, as they can swiftly find the information they’re searching for, and less work for the customer service team members, because usually most of the questions and issues that customers have got are already outlined in the knowledge base. If the articles themselves are properly written and encompass more topics, you’ll be able to find out more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Website Hosting

If you have bought your first website hosting account through our company or have moved your site over to us, you will grow used to our services and our in-house built Hepsia Control Panel before you know it due to the fact that we have prepared an exhaustive web-based knowledge base where you can find all the info that you could ever need – both general info with regards to the service as a whole and more concrete info about the different functions that you can use and the issues that you might run into. The articles themselves are available in two locations. The entire article archive is accessible through the Help section of the Control Panel. You can read relevant articles about the different functions in each and every section of the Control Panel as well. You can discover how to accomplish just about everything, from creating an .htaccess file to managing an electronic mailing list, and all the articles include in-depth guidelines, so you’ll never get disorientated due to an unclear text. Naturally, if you run into a more specific obstacle and you are unable to find anything about it in our knowledge base, you can get in touch with our technical support team representatives 24/7.