Integrated Ticketing System in Website Hosting
With a website hosting from our company, you won’t ever have to leave your account. Our ticketing system is incorporated into the Hepsia Control Panel, which is used to manage your entire Internet presence. You can quickly access any support ticket whilst you’re browsing through your files or tweaking various account settings. The ticketing system is being closely monitored 24/7 by our support staff members and the ticket response time is maximum sixty minutes, but it seldom takes more than 20 minutes to obtain support. In contrast with other hosting providers, we don’t charge extra for using the ticketing system, so you can get in touch with us as often as you like and request info concerning any billing or technical issue. On top of that, you can read a collection of articles, which will help you fix the most commonly confronted difficulties yourself.