A live chat is a real-time method of communication between a hosting company's support crew and its customers. It is an efficient way to receive some info about the hosting services or have some issue resolved since you are talking with a live representative. The advantages of using a live chat service instead of calling or opening a support ticket are the reduced chance of mistakes when you exchange information like usernames or domain names, the more rapid response time since the communication is real-time and the fact that you do not have to stay on the chat constantly - you can do something else entirely while the agent investigates the issue in question. In addition, you are able to join a live chat room from any computer that is connected to the world wide web, avoiding the phone rates that you'll have to pay if you are calling to a different country.

Live Chat Support in Website Hosting

We supply a live chat support service for all Linux website hosting that we offer and we are able to support you with almost everything live. In case you do not have an account with us yet, we are able to give you more details about the packages in order to help you to choose the most suitable package. If you are an active customer, we are able to help you with any billing or general matter and even with lots of common technical problems, such as an email address setup in a desktop email client. In case you are unable to phone us for whatever reason or you're in some country where we don't have a local telephone number, our live chat is the best way to get in touch with us. Needless to say, some matters require more time to analyze and test, so you'll have to open a support ticket to our technicians, however, we're able to save you time and assist you with various troubles on the chat.