One-Hour Response Guarantee in Website Hosting
Our Linux website hosting feature a one-hour reply time guarantee, which implies that irrespective of what question or complication you may have, we’ll always be there to lend a helping hand. In fact, it seldom takes more than 30 minutes to get a problem resolved or a question answered, and this is valid for both technical and pre-sales matters. Our customer service staff representatives are available 24/7, even on holidays and weekends, which implies that you’ll get swift help at any time. We know precisely how precious time can be, so by the time we respond to your email or trouble ticket, we will have probed into the issue and, in case we haven’t discovered a solution, we’ll provide you with more details about what you have to do on your end – when the circumstances necessitate this. With our support services, you can rest assured that there will be somebody to lend you a helping hand right away, regardless of what time of day or night it is.