1 hour ticket response
We are specialized in delivering a rapid and appropriate reply to each trouble ticket sent by a user. Our practiced tech support engineers will examine your issue and will think of the most effective option. We offer a 1–hour response time guarantee for all support tickets. Actually, our average ticket response time has proven to be twenty minutes.
An Excellent Support Service
Our client service team representatives have huge experience in the Linux website hosting niche and are capable enough to deliver a quick answer to your problem. If, however, the problem at hand is not within the competency of a technical support engineer, the trouble ticket will be sent to a programmer or administrator for additional assistance.
An Easy–to–Browse Help Center Section
In the Web Site Control Panel you will find an intuitive Help section where you can find quick hints on how to use our services. You can see the answers to your queries in our F.A.Q. database, see more details in the web hosting account management articles or check out our how–to video tutorials.
