Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user assistance team is educated to fast care for all our Linux website hosting customers’ concerns and assistance questions. Through our ticketing system, it will be easy to submit your request and a support team fellow member will most likely go back to to you in less than max 1 hour. In reality, practice has shown that the standard reaction period is Twenty or so minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us every time necessary. Our team of qualified professionals will undoubtedly be on–line for you 24x7x365 to answer to all of your issues and to eliminate any matter that you might have. You are able to send us a support ticket from your Web Site Control Panel or drop an e–mail whenever. Furthermore, on business days, you could call us or work with the live chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • Our Control Panel features a thorough know–how base that’s built into all sections. In each part, you will find a Help control key which will load for you a group of step–by–step online classes on how to apply a particular function or conduct a selected action. In addition, we have made training clips in an effort to get a better idea of the Control Panel’s interface.