A 99.9% Server Uptime
Our website hosting system is based on a solid, world–class hardware configuration and a strongly modified version of Linux. This is why, irrespective of what your website is, or how many web site visitors you’ve got, or even if there’s a distributed denial–of–service assault, our servers will stay up and running and your sites will stay online.
Our Linux website hosting plans include a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
If you wish to offer an enterprise–grade hosting service, you can hardly depend on the default network configuration in a datacenter. We have set up our very own custom internal network so as to ensure an extra–fast connection speed with the outside world.
And because of this, no matter which data centers you pick: our data center in USA, our data center in United Kingdom, in our data center in Finland, in our data center in East Europe or our data center in Australia, you can enjoy a guaranteed 99.9% network uptime. And this guarantee is available with all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Even though we have done our best to lower all possible risks with our cloud hosting packages and irrespective of the fact that we offer top–class client support, there are situations when the customer is just not happy with what we are offering. Or he wants to upgrade to a more robust hosting solution, like a virtual private server or even a dedicated hosting server.
This is exactly why our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you are not pleased, you will get a full refund.
24/7 Technical Support
We’ve punctiliously hand–picked each individual member of our 24x7 support staff so that we can offer the best possible customer care service you can get. Each of our techs has many years of experience working with hosting accounts behind his back, so they know very well what they are doing. Plus, they are available 24/7 – you will be able to touch base with them at any time and they will respond as quickly as possible.
Their average support ticket response time is under twenty minutes, while with other web hosting companies you need to wait for days. What’s more, we offer you a 1–hour response time guarantee. No matter what happens, your questions will be replied to in under 1 hour.