Q: What exactly does website migration mean and what does it include?
A: The web site migration service provided by 1-2-3 Island Hosting is totally free and consists of moving all your web files, databases and e–mails from your current hosting provider to your brand new hosting account with us. We will also revise all the configuration settings necessary for your sites to be fully functional on our avant–garde cloud hosting platform.Our techs are completely capable of transferring any type of web site. With years of work experience in this field, they’re experts in the inner workings of our cloud hosting platform, our Control Panel and all other commonly used Control Panels. For them, transferring a custom application with lots of custom libraries is as elementary as moving a plain WordPress–based blog.
Q: How long will the website migration process take?
A: While we can’t give you a precise time window, because there are lots of variables, including the physical size of the files and databases, the location of the present host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we will do our best to transfer your web site within 48 hours, and in certain cases – within 24 hours (if the website content is not large).
Q: Do you need anything from me before you begin transferring my web site?
A: We’ll need the login details for your current hosting provider’s Control Panel and the web site’s name (domain name).
Q: I give you access to sensitive data. How can I be sure that you won’t misuse it?
Q: Will there be any outage for my website?
A: While we migrate your website, it will be available both in your hosting account with us and in your account with your former hosting provider. Once the transfer is complete, we will make certain that everything is functioning correctly and that the integrity of your data is not jeopardized prior to informing you that the migration is over. After that, we’ll tell you how to transfer the domain name to your hosting account with us and how to edit your DNS records.
Q: Will my present hosting provider need to do anything?
A: No. We’ll never contact your hosting provider about anything at all. They won’t be aware of the website migration either.
Q: Does it make a difference what platform my present provider is using?
A: We support all Linux–based hosting platforms. Essentially, if we can obtain access to your Control Panel, we will be able to migrate your site.The only platforms that we do not support are closed–source web site creation platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.